Chiropractic Assistant

In person – 16-20 hours/week
The Front Desk Chiropractic Assistant is responsible for the administrative, scheduling and patient connections and flow for the practice. This role plays a vital leadership role in creating the atmosphere and energy for healing in the space.

This position requires a high proficiency of administrative skills, customer service and overall communication.

While multiple people will hold this role in the practice, it is essential that the individual has the ability to work independently and seamlessly as a part of a team. Many aspects of the role will require owning the process while handing off certain tasks to other members of the team.

The Front Desk CA will work under the direction and supervision of the Doctor of Chiropractic. 

The position will be responsible for providing outstanding day-to-day support to our clinic’s Chiropractors including: scheduling patient visits, tracking patient care progress, creating clinical folders, communicating expectations to patients, managing phone calls, contributing to team meetings, and more. This role requires someone who can think strategically and perform in a fast-paced setting and busy office environment. It is essential that they display exceptional problem-solving skills and continuously seek to improve office systems. The Front Desk CA must be detail-oriented, have the ability to prioritize multiple tasks simultaneously, can manage projects with ease, and authentically live the vitalistic lifestyle.

 
Job Responsibilities
Greets all patients coming into the clinic in a friendly and helpful manner
Answers all incoming calls. Directs calls to appropriate person promptly and efficiently
Coordinates efficiently and clearly with co-CA’s on taskload
Manages incoming and outgoing mail
Maintains inventory of office supplies and nutritional supplements
Collects payment for services rendered and products sold
Maintains electronic documents organization
Maintains Patient Care Coordination, scheduling & patient care progress tracking
Maintains patient health records system
Coordinates patient communications for promotions and seasonal offers
Manages scheduling of patient appointments
Manages Patient flow in a busy office with various appointment types
Keeps the office clean and presentable
Works monthly local workshops and community events including occasional weekends
Represents the Clinic professionally and is an advocate for Chiropractic in the community

Skills Required
Embrace a holistic health philosophy and be willing to explain to patients how chiropractic fits into that philosophy.
Experience working in a office setting (chiropractic office a +)
A positive, friendly, respectful attitude
Excellent customer care and communication skills
Organized, detailed, strives for excellence
Demonstrated ability to take initiative
Strong independent problem-solving skills
Ability to work with minimal supervision majority of the time
Excellent at communicating and working as part of a team
Project management experience
High level of professionalism
Ability to multitask without compromising work quality
Outstanding written and verbal communication skills
Proficient and adept with technology
Experience with health care patient management process, including patient care and patient education
Confidently communicate the value of care and financial conversations
Abides by HIPAA laws regarding sharing of personal medical information

Perks: $15-$17 per hour--Complimentary Chiropractic Care--Wholesale Nutritional Supplements

Interested?!
Send your cover letter and resume to [email protected] with the email subject line “Passion for Health”.